Customer Testimonials

Customers give Duval Precision Grinding high marks for customer service, product quality, and timely delivery.

“Duval is very good at what they do. They understand what it takes and are very open and transparent. They stick to their promises and deliver without exception. Even in times of crisis, be it a machine or human resource issue, they do whatever it takes to still make their commitment to you.”

 – Kenney, Paradigm Precision

“Duval goes above and beyond to examine and inspect the quality of parts as received and after processing to ensure all requirements are met, and keep the customer informed immediately if there are any issues or concerns. The communication with the Duval team is superb. I’m very satisfied with all aspects of the Duval experience.”

 – Tom, Blair Industries / HSM Machine Works

“Duval makes a supreme effort to meet some stringent tolerances and documents, same with the CMM. Accuracy is paramount and is exemplary. In this day and age, where most companies will simply ship unqualified parts, Duval stands out in terms of capability and quality. We will continue to utilize their services.”

 – Brian, HP Consulting Services, Ltd.

“Working with all the people at Duval is a pleasure. Quality of work and service on new and special projects is outstanding. Communication is always open and accurate. From the first person that answers the phone through every one in all departments, you can always ‘see’ the smile on the other side of the line!”

 – Efren, Air Industries Machining Corp.

Harmonic Drive has benefited from working with Duval in multiple ways. They always deliver on-time, their pricing is very competitive, and they provide the kind of rigorous quality that is required for our designs which have very limited tolerancing. From my experience, working with Duval feels like we are working at the same company in different departments. I can discuss projects and designs with them and decide on a course of action that we mutually benefit from—both financially and ease of manufacturability. I have recommended Duval Precision Grinding to my colleagues and to additional departments throughout our company. I recommend them because of past results, scheduling flexibility and most importantly, the quality of the product that they produce. Tom

Manufacturing Engineer, Harmonic Drive L.L.C.

Duval Precision Grinding is different from other vendors because they will always take our call. Even if they are busy, we can be confident that they will get back to us the same day. They really try to accommodate us. They are a very knowledgeable grinding house and because of this there’s no need to go visit. They understand our parts. We would definitely recommend Duval because they are very friendly, and they will work with you to guarantee that your parts will be handled properly. It’s clear that they really care about what they do. Richard

Supply Chain Administrator, ATI Forged Products - East Hartford Operations

We have developed a great relationship with Duval Precision Grinding. They stand out—not only in the quality of their services but in their daily performance. We enjoy working with Duval for their excellent customer service, timely communication and the overall quality of their workmanship. They truly go above and beyond to support their customers. We would absolutely recommend Duval Precision Grinding as a high quality facility. Everyone there strives to exceed their customer’s expectations. Tom

Director of Supply Chain & Program Management, Blair Ind. -HSM Machine Works

How can the experts at Duval Precision Grinding help you?